How to reach us
Phone is the fastest way. Text works too. We answer calls between 7 a.m. and 6 p.m. Monday through Friday, and emergency requests on weekends go to our dispatch line. If you need portable restroom rental on short notice, call instead of emailing.
For quotes, describe your event or job site. Tell us how many people, how many days, and whether you need standard units, ADA accessible toilets, deluxe models, or a restroom trailer. We'll confirm delivery zones and give you a price same day.
Placement questions come up often. Most jobs in Newport News need the unit within 50 feet of the work area, on level ground, away from standing water. OSHA 1926.51(c) sets minimum toilet counts by crew size: one facility for 20 workers or fewer, then one toilet seat and one urinal per 40 workers from 20 up to 200. We help you calculate what you need.
What to expect from us
Newport News Porta Pros delivers within 24 to 48 hours of your order, depending on schedule and distance. A standard unit sits about 44 by 48 inches on the ground and stands roughly 92 inches tall. We position it, connect utilities if needed, and arrange a service schedule. One weekly service visit keeps the tank clean and empty for typical use under ANSI/PSAI Z4.3 standards.
Servicing happens on your schedule. We pump holding tanks every 7 days for active sites, or we can adjust the interval if your crew is smaller. For septic pumping at homes or commercial buildings in Newport News, residential tanks typically need emptying every 3 to 5 years, depending on tank size and household size. We handle grease traps the same way.
If you rent a roll-off dumpster, we'll place it on your property and haul it away when full. Deliveries need about 60 feet of straight clearance behind the truck, so check your site before you order. Need storage containers, temporary fencing, or handwashing stations? We supply those too, and we coordinate everything on one invoice.
Areas we serve
Newport News is our home base. We also drive to Bethel Manor (9.2 miles east), Hampton (16.4 miles east), Poquoson (15.2 miles east), Carrollton (15.1 miles south), and Benns Church (16.8 miles south). For jobs in Smithfield (18.9 miles southwest), Williamsburg (23.2 miles northwest), and Rushmere (28.5 miles west), call us to confirm availability. Placement in the public right of way needs confirming with the city in Newport News and any municipality where you're working.
Can we set up a unit in my driveway?
Yes, if there's room and the ground is level and solid. Soft ground or slopes can damage the unit or cause it to tip. We'll scout the spot by phone and confirm it works.
Do you do same-day delivery in Newport News?
We try. If you call before noon and we have stock and a driver free, same-day is possible. Weekend deliveries cost more. Call to ask.
What if my site needs an ADA compliant toilet?
ADA accessible units meet ADA Standards 213.2 for clear door width and turning space. If you have multiple units, at least one must be accessible. Tell us how many people will use the site and we'll spec it right.
Can I rent a unit for just a weekend?
Absolutely. Weekend rates are higher than weekday daily rates, but a lot of people rent for Friday through Sunday only. We pick it up Monday morning.
What happens if the tank fills before service day?
Call us and we'll pump it early. Emergency service requests go straight to dispatch and happen the same day on weekends. There's a service fee for out-of-schedule pump trips.
Next step
Get a delivery date
Tell us the address, the dates and the headcount. We size the order and confirm the route.