What information do we need?
Tell us your project type first. Construction sites have different requirements than weddings or festivals. If you're building, we'll ask how many workers you'll have on-site so we can size your portable toilet rental correctly. OSHA 1926.51(c) requires one toilet facility for every 20 workers or fewer, which shapes the count. For events in Newport News, we need your guest count and duration. Include your site address so we can check access and confirm whether delivery is feasible. A roll-off dumpster needs about 60 feet of straight clearance behind the truck, and we'll verify that with a quick site walk if you're unsure. Let us know if you have any utilities we should avoid or ground conditions that matter.
What's included in your quote?
Your quote covers delivery, placement, the rental itself, and one service visit per week under the baseline interval set by ANSI/PSAI Z4.3. Additional services cost more. If you need septic pumping, we'll price that separately. Grease trap pumping for restaurant or food service sites has its own line item. For construction work where employees handle paints, coatings, herbicides or insecticides, OSHA 1926.51(f)(1) requires washing facilities, and we'll quote those handwashing stations at the time you ask. Weekend pickups run higher than weekday. Damage waivers and special cleaning are add-ons. The quote will spell out every charge so there are no surprises when the invoice arrives.
How do we get prices for different durations?
Rental duration changes the math. A standard porta potty costs more per week than per day, and monthly pricing is the best value if you're renting for 30 days or longer. Same logic applies to dumpster rental, storage containers, and restroom trailers. We can price weekend-only events differently than full-week jobs. If you're not sure how long you'll need something, ask for a quote on multiple durations. Newport News Porta Pros can adjust your order up until two business days before delivery. For exact numbers in your situation, call or submit the form. Every site is different, and your quote will reflect what you actually need.
How fast can you deliver in Newport News?
Same day if you call before 10 a.m. and it's not a weekend. Next business day is standard. Emergency requests on nights or weekends cost more.
Do you serve areas outside Newport News?
Yes. We cover Hampton, Bethel Manor (9.2 miles east), Carrollton (15.1 miles south), Poquoson, Benns Church, Smithfield, and Williamsburg (23.2 miles northwest). Longer distances may add a delivery fee.
What if I need an ADA unit?
ADA accessible toilets meet ADA Standards section 213.2, which requires at least 5 percent of units in a cluster to be accessible, and never fewer than one. They cost more but they're non-negotiable for public events. Tell us in your quote request and we'll price them. Newport News Porta Pros has them ready to go.
Can I change my order after I get a quote?
Yes, but there's a cutoff. Changes within two business days of delivery may incur a rush fee. Changes outside that window are free. Always confirm with our office before assuming a change is locked in.
What payment methods do you take?
We invoice at delivery or pickup. Cash, check, credit card and ACH are all accepted. Ask about net-30 terms for regular commercial customers.
Next step
Get a delivery date
Tell us the address, the dates and the headcount. We size the order and confirm the route.